Over the last few months we have seen an increase in late cancels and “No Shows” for our pilates classes. We now feel that we need to act on our cancellation policy more often as there are people on waiting lists very keen to join in.
Please note, cancellations can be made through the MindBody app. If you don’t have access to the app, you must provide a minimum of 24 hours notice for classes should you wish to cancel without being charged. Unfortunately if the required notice is not given, you will be charged the full price of the class to cover the cost of the instructor. This will then automatically be deducted from your class pack (should you have one), or charged to your account.
We thank you for your understanding and as always, look forward to seeing you.
Email us firstname.lastname@example.org if you have any questions.